Alots Status - Incident history https://alots.instatus.com Alots Thu, 18 Jun 2026 15:30:00 +0000 Schedule a maintenance Type: Maintenance Duration: 17 days and 12 hours Affected Components: Sms Portal (login.alots.in) Jun 18, 15:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 18, 22:30:00 GMT+0 - Completed - Maintenance has completed successfully. Jul 3, 06:41:37 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 17 days and 12 hours

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>06:41:37</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 18 Jun 2026 15:30:00 +0000 https://alots.instatus.com/maintenance/cmr4kbsql07280rmj22kgbmzf https://alots.instatus.com/maintenance/cmr4kbsql07280rmj22kgbmzf Embedded Signup issue Type: Incident Duration: 2 hours and 37 minutes Affected Components: WhatsApp Business APIs Jun 18, 11:13:00 GMT+0 - Investigating - Meta has reported an issue causing significant disruptions impacting Embedded Signup. Their engineering teams have identified the root cause and are currently deploying a fix. We will share another update as soon as more information becomes available. In the meantime, please refer to the [**Meta Status Page**](https://metastatus.com/whatsapp-business-api) and subscribe for real-time updates. Jun 18, 13:50:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 37 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>11:13:00</var> GMT+0</small><br><strong>Investigating</strong> - Meta has reported an issue causing significant disruptions impacting Embedded Signup. Their engineering teams have identified the root cause and are currently deploying a fix. We will share another update as soon as more information becomes available. In the meantime, please refer to the [**Meta Status Page**](https://metastatus.com/whatsapp-business-api) and subscribe for real-time updates..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>13:50:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 18 Jun 2026 11:13:00 +0000 https://alots.instatus.com/incident/cmr4tczck09f50zmjxri5c7cd https://alots.instatus.com/incident/cmr4tczck09f50zmjxri5c7cd WhatsApp Business APIs experiencing major outage Type: Incident Duration: 4 hours and 53 minutes Affected Components: WhatsApp Business APIs Jun 7, 11:00:00 GMT+0 - Investigating - WhatsApp Business APIs experiencing major outage Jun 7, 15:53:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 53 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Investigating</strong> - WhatsApp Business APIs experiencing major outage.</p> <p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>15:53:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 7 Jun 2026 11:00:00 +0000 https://alots.instatus.com/incident/cmr4woorn0apa0kmj9jmtth15 https://alots.instatus.com/incident/cmr4woorn0apa0kmj9jmtth15 AI model timeout Type: Incident Duration: 5 hours and 8 minutes Affected Components: Chatbot Services Jun 7, 04:18:00 GMT+0 - Investigating - Some conversations fail because the AI model times out. Jun 7, 09:26:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 8 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>04:18:00</var> GMT+0</small><br><strong>Investigating</strong> - Some conversations fail because the AI model times out..</p> <p><small>Jun <var data-var='date'> 7</var>, <var data-var='time'>09:26:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 7 Jun 2026 04:18:00 +0000 https://alots.instatus.com/incident/cmr5xihs00csd0zqfp3r2qr5w https://alots.instatus.com/incident/cmr5xihs00csd0zqfp3r2qr5w Voice Call Service Update Type: Incident Duration: 10 hours and 42 minutes Affected Components: Voice API Jun 3, 14:13:00 GMT+0 - Investigating - Voice Call Service Update Jun 4, 00:55:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 42 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>14:13:00</var> GMT+0</small><br><strong>Investigating</strong> - Voice Call Service Update.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>00:55:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 3 Jun 2026 14:13:00 +0000 https://alots.instatus.com/incident/cmr4uyewl0agy0rmjrvh4433k https://alots.instatus.com/incident/cmr4uyewl0agy0rmjrvh4433k Slow chatbot responses Type: Incident Duration: 2 hours and 52 minutes Affected Components: Chatbot Services May 15, 04:00:00 GMT+0 - Investigating - Responses are delayed due to high traffic or backend latency. May 15, 06:52:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 52 minutes

Affected Components:

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Responses are delayed due to high traffic or backend latency..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>06:52:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 15 May 2026 04:00:00 +0000 https://alots.instatus.com/incident/cmr5x37n30hwd0zmj4ym3761w https://alots.instatus.com/incident/cmr5x37n30hwd0zmj4ym3761w Chatbot completely unavailable Type: Incident Duration: 4 hours and 30 minutes Affected Components: Chatbot Services Apr 25, 06:15:00 GMT+0 - Investigating - Chatbot is not responding to any user requests. Apr 25, 10:45:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>06:15:00</var> GMT+0</small><br><strong>Investigating</strong> - Chatbot is not responding to any user requests..</p> <p><small>Apr <var data-var='date'> 25</var>, <var data-var='time'>10:45:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 25 Apr 2026 06:15:00 +0000 https://alots.instatus.com/incident/cmr5x5w290d761amj8ahc8upg https://alots.instatus.com/incident/cmr5x5w290d761amj8ahc8upg Scheduled maintenance Type: Maintenance Duration: 7 hours Affected Components: Sms API (login.alots.in) Apr 15, 17:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Apr 16, 00:30:00 GMT+0 - Completed - Maintenance has completed successfully. Apr 16, 00:30:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 7 hours

Affected Components:

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 15 Apr 2026 17:30:00 +0000 https://alots.instatus.com/maintenance/cmr4yaaxi00030rqpzph8pxyk https://alots.instatus.com/maintenance/cmr4yaaxi00030rqpzph8pxyk