tag:alots.instatus.com,2005:/history Alots Status - Incident history 2026-06-18T15:30:00.000+00:00 Alots tag:alots.instatus.com,2005:Maintenance/cmr4kbsql07280rmj22kgbmzf 2026-06-18T15:30:00.000+00:00 2026-06-18T15:30:00.000+00:00 Schedule a maintenance Type: Maintenance

Duration: 17 days and 12 hours

Affected Components: Sms Portal (login.alots.in)

Jun 18, 15:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 18, 22:30:00 GMT+0
Completed - Maintenance has completed successfully..

Jul 3, 06:41:37 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:alots.instatus.com,2005:Incident/cmr4tczck09f50zmjxri5c7cd 2026-06-18T11:13:00.000+00:00 2026-06-18T11:13:00.000+00:00 Embedded Signup issue Type: Incident

Duration: 2 hours and 37 minutes

Affected Components: WhatsApp Business APIs

Jun 18, 11:13:00 GMT+0
Investigating - Meta has reported an issue causing significant disruptions impacting Embedded Signup. Their engineering teams have identified the root cause and are currently deploying a fix. We will share another update as soon as more information becomes available. In the meantime, please refer to the [**Meta Status Page**](https://metastatus.com/whatsapp-business-api) and subscribe for real-time updates..

Jun 18, 13:50:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Incident/cmr4woorn0apa0kmj9jmtth15 2026-06-07T11:00:00.000+00:00 2026-06-07T11:00:00.000+00:00 WhatsApp Business APIs experiencing major outage Type: Incident

Duration: 4 hours and 53 minutes

Affected Components: WhatsApp Business APIs

Jun 7, 11:00:00 GMT+0
Investigating - WhatsApp Business APIs experiencing major outage.

Jun 7, 15:53:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Incident/cmr5xihs00csd0zqfp3r2qr5w 2026-06-07T04:18:00.000+00:00 2026-06-07T04:18:00.000+00:00 AI model timeout Type: Incident

Duration: 5 hours and 8 minutes

Affected Components: Chatbot Services

Jun 7, 04:18:00 GMT+0
Investigating - Some conversations fail because the AI model times out..

Jun 7, 09:26:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Incident/cmr4uyewl0agy0rmjrvh4433k 2026-06-03T14:13:00.000+00:00 2026-06-03T14:13:00.000+00:00 Voice Call Service Update Type: Incident

Duration: 10 hours and 42 minutes

Affected Components: Voice API

Jun 3, 14:13:00 GMT+0
Investigating - Voice Call Service Update.

Jun 4, 00:55:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Incident/cmr5x37n30hwd0zmj4ym3761w 2026-05-15T04:00:00.000+00:00 2026-05-15T04:00:00.000+00:00 Slow chatbot responses Type: Incident

Duration: 2 hours and 52 minutes

Affected Components: Chatbot Services

May 15, 04:00:00 GMT+0
Investigating - Responses are delayed due to high traffic or backend latency..

May 15, 06:52:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Incident/cmr5x5w290d761amj8ahc8upg 2026-04-25T06:15:00.000+00:00 2026-04-25T06:15:00.000+00:00 Chatbot completely unavailable Type: Incident

Duration: 4 hours and 30 minutes

Affected Components: Chatbot Services

Apr 25, 06:15:00 GMT+0
Investigating - Chatbot is not responding to any user requests..

Apr 25, 10:45:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:alots.instatus.com,2005:Maintenance/cmr4yaaxi00030rqpzph8pxyk 2026-04-15T17:30:00.000+00:00 2026-04-15T17:30:00.000+00:00 Scheduled maintenance Type: Maintenance

Duration: 7 hours

Affected Components: Sms API (login.alots.in)

Apr 15, 17:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 16, 00:30:00 GMT+0
Completed - Maintenance has completed successfully..

Apr 16, 00:30:00 GMT+0
Completed - Maintenance has completed successfully..

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